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FREE SHIPPING
within Continental USA
Questions about a Product? Want to order by phone? Call 301.992.8367

Shipping & Returns

*FREE SHIPPING ON ORDERS OVER $100 WITHIN CONTINENTAL USA*


SHIPPING

  • December-February: Due to the current demand during this time of the year orders may be delayed up to 3 business days.
  • Domestic orders usually ship within 1-2 business days.
  • International orders usually ship within 2-4 business days.
  • Some items may require additional lead times. If lead time is more than 4 business day, we will contact you via email with an estimated ship date.
  • Partial shipments may be made with backordered items shipped at a later date. We will contact you via email with unexpected delays.
  • Free shipping offer is only for Continental United States.


RETURNS & EXCHANGES

  • Returns and exchanges accepted up to 30 days from shipping date. (Restrictions Apply)
  • Please contact us for all returns - Return Authorization Number required.
  • All returned items must be in new, un-used condition in the original packaging.
  • Returns are subject to a 15% restocking fee.
  • Exchanges do not incur a restocking fee: however re-shipping cost must be paid.
  • The customer is responsible for shipping fees and insurance on returns and exchanges.
  • Returns must be shipped prepaid (No COD's) and must be insured. Make sure your return is shipped in a traceable manner, e.g. UPS, USPS Certified or FedEx.
  • Shipping fees and cost are non-refundable. This includes "actual" shipping cost of items with free shipping.
  • Special Order / Made-to-Order items are not returnable or refundable.
  • International orders are not returnable or refundable.

 

Please see our Terms and Conditions for our complete Return and Exchange Policy.

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